Understand how information supports your chain's delivery service.
Privacy policy
Know what happens to the information you share.
These disclosures cover website visits, inquiries and delivery communications.
The Grocery Runners is operated by Cherish Productions LLC, West Chester, Ohio. This policy explains how we collect and use information through our website, inquiries, driver applications and delivery communications.
Information we collect automatically
When you visit our website, we may collect device and browser details, your IP address, time zone, cookies, pages viewed, referring sites and information about how you use the site.
Information you give us
When you submit our contact form, we collect the details you provide: name, job title, company, number of stores, email address, phone number, current delivery arrangements and message. We also collect information you provide in driver applications.
Service providers
Our website host and analytics tools collect visit statistics. Our email provider sends and tracks emails. These providers process information to support our website and communications.
Text messages
For orders we deliver for our retail partners, delivery customers who opt in through the retailer receive delivery update texts. These texts may include links to track the delivery, rate the driver or tip the driver. Message frequency varies by order. Message and data rates may apply. Reply STOP to opt out or HELP for help. We do not sell or share phone numbers or text opt-in data with third parties for marketing.
How we use information
We use information to respond to inquiries, provide and improve delivery services, send order communications, send marketing emails only to people who opt in, understand site usage through analytics, troubleshoot problems and comply with legal requirements.
Sharing information
We share personal information only with service providers, affiliates, or in connection with a merger, acquisition or sale of assets. We do not sell personal information to third parties for their marketing.
Your rights
Depending on where you live, you may request access to, correction of or deletion of your personal information by emailing info@thegroceryrunners.com.
Retention
We keep information only as long as needed for its purpose and applicable legal or reporting requirements. When information is no longer needed, we securely delete it.
Changes to this policy
We may update this privacy policy as our practices or legal requirements change. We will post the updated policy on this page and revise the last-updated date.
Contact
For privacy questions or requests, contact The Grocery Runners, operated by Cherish Productions LLC, West Chester, Ohio: info@thegroceryrunners.com or (513) 628-0260.